Retail Articles

Mystery shopping: A mystery revealed
Mystery shopping: A mystery revealed

The concept of mystery shopping in the retail sector was initially used by luxury brands and that too just in developed countries. Times, however, have changed. Today, mystery shopping is a big...

Beyond buyer QCs: Delivering quality
Beyond buyer QCs: Delivering quality

Today, when brands look at product quality, they no longer view it from the perspective of what they are paying for the product. Instead, they look at it from the perspective of the end-customers'...

'Everything should be accessible to everyone'
'Everything should be accessible to everyone'

Digital India can connect rural areas with high-speed Internet networks, allowing e-commerce to reach parts of India, which are currently served only by unorganised retail. Apart from reaching out to ...

Surf's down
Surf's down

The Australian surfwear industry is in crisis - and has been for a few years. So, what's behind the demise of Billabong, Rip Curl and the likes? And is there a new swell on the horizon, asks Carolin...

The Hidden Cost of NO and the Long View of YES
The Hidden Cost of NO and the Long View of YES

Saying "no" to your customer is your right and responsibility. But, every time you say no, there is a hidden cost and that hidden cost is either diminished loyalty or outright abandonment, warns Bob...

Dynamic market shift keeps US apparel retail on its toes
Dynamic market shift keeps US apparel retail on its toes

The famous American dream has taken the world in its grip.Billions, on the lookout for good opportunities, are working hard towards settling down in the country. The prosperity of the United States...

Retail going truly global
Retail going truly global

Globalisation, technology and demographic change have impacted the business of retail vibrantly. Retailers are trying to expand their brand market share beyond their domestic region. Through...

A retail concept to turn anyone into an entrepreneur
A retail concept to turn anyone into an entrepreneur

If you have an idea, you can become an entrepreneur without investing any capital. Freecultr Express, a new digital platform, aims to create more than three lakh entrepreneurs by 2016, enabling...

India's cricket craze brings business for apparel sector
India's cricket craze brings business for apparel sector

The millions of die-hard cricket fans in India vouch that the concept of loyalty is definitely not over-rated. What is termed as cricket madness by some experts is seen as unwavering devotion to the...

Social Media is Revolutionising Apparel Industry
Social Media is Revolutionising Apparel Industry

Social media is arguably the best thing to have happened to the apparel industry. The network has armed the fashion industry with the ability to reach a large audience with just a single post. Brands ...

expert speak VIEW ALL

Is your business ready for Textiles 4.0? Before you can say, 'Yes', 'No', 'May be' or 'I don't...
Posted by
Aseem Prakash
Luxury is a lifestyle, and fashion is just a minuscule part of it. Businesswise-the most visible or ...
Posted by
Abhay Gupta
Indians are too enamoured of Hollywood. We can’t help it. We have been conditioned this way. The...
Posted by
Anurag Batra
Why do I ask if India can afford to miss the bus again? Because whether we like it or not, whether...
Posted by
Rahul Mehta
It was not very long ago that people who shopped online in India were considered 'ahead of time'....
Posted by
Arun Sirdeshmukh
A recent PricewaterhouseCoopers (PwC) survey concluded that a majority of US companies are having...
Posted by
Bill D’Arienzo
A few years later, the same process is now taking place in textile printing, and this has never...
Posted by
Gabi Seligsohn
The focus in research and development (R&D) is now more and more set on new sustainable products...
Posted by
Fanny Vermandel
Effective quality management starts with a quality policy. Effectiveness is the extent to which...
Posted by
Pradip Mehta
Imagine a cricketer, once an exciting player but now aged 45, having put on oodles of weight, too...
Posted by
Rahul Mehta