>>

Retail Articles

Amidst the E-commerce Boom, Retailers Must Invest in their Returns Strategy
Amidst the E-commerce Boom, Retailers Must Invest in their Returns Strategy

An overlooked but mighty issue exists within the e-commerce industry, drowning retailers in unaccounted-for expenses and time: returns. Returns have always been a nuisance for companies in the...

Indian Textile Industry and Employment Generation
Indian Textile Industry and Employment Generation

The textile industry in India is the only industry that provides huge employment for both skilled and unskilled labour. This makes a great contribution to employment generation, next only to the...

What will retail of the future look like? – Part III
What will retail of the future look like? – Part III

The first two parts discussed how trending technologies are changing the way in which the relationship between retailers and consumers can be less distant and more engaging. However, the picture is...

What will retail of the future look like? – Part II
What will retail of the future look like? – Part II

COVID-19 and the digital disruption accelerated the expectations of the customers towards their shopping behaviour and brand preferences that challenged the way in which the traditional shopping...

Unveiling the secret behind rise of new e-commerce brands
Unveiling the secret behind rise of new e-commerce brands

The pandemic has accelerated the growth of online retail platforms and resulted in people making more online purchases sitting in the comforts of their home rather than venturing outside. This has...

What will retail of the future look like?
What will retail of the future look like?

Since a long time, technology has been transforming consumer behaviour and reshaping the relationship between humans and organisations. However, the Covid-19 pandemic has been an unexpected catalyst...

For customer service associates
For customer service associates

Understanding Retail by the husband-wife duo Dr NVR Nathan and Suma MA is a Trainer’s Handbook for customer service associates says the Foreword by Nagesh Satyanarayana, founder TRRAIN and chairman...

Advice for retailers: Innovation in sustainability is the key to more successful business
Advice for retailers: Innovation in sustainability is the key to more successful business

Lynda Petherick is the head of Retail UKI at Accenture. With over 20 years of experience in banking and consulting, Lynda has recently started innovation initiatives in the fashion and luxury...

Is Death of Physical Shops Over Exaggerated?
Is Death of Physical Shops Over Exaggerated?

The death of physical shops was inevitable, and not a result of the short-term COVID-19 pandemic, which has only hastened the end. Much has been written on this subject recently, especially in...

2021: Fashion Retail Diagnosis and Action Plan
2021: Fashion Retail Diagnosis and Action Plan

The year 2020 is probably the worst ever for many: COVID-19, social movements, terrorism, populism, hurricanes and wildfires. You may have lost a close friend or a family member, or lost your job or...

expert speak VIEW ALL

A recent PricewaterhouseCoopers (PwC) survey concluded that a majority of US companies are having...
Posted by
Bill D’Arienzo
Luxury is a lifestyle, and fashion is just a minuscule part of it. Businesswise-the most visible or ...
Posted by
Abhay Gupta
Effective quality management starts with a quality policy. Effectiveness is the extent to which...
Posted by
Pradip Mehta
It was not very long ago that people who shopped online in India were considered 'ahead of time'....
Posted by
Arun Sirdeshmukh
The focus in research and development (R&D) is now more and more set on new sustainable products...
Posted by
Fanny Vermandel
Indians are too enamoured of Hollywood. We can’t help it. We have been conditioned this way. The...
Posted by
Anurag Batra
A few years later, the same process is now taking place in textile printing, and this has never...
Posted by
Gabi Seligsohn
Imagine a cricketer, once an exciting player but now aged 45, having put on oodles of weight, too...
Posted by
Rahul Mehta
Why do I ask if India can afford to miss the bus again? Because whether we like it or not, whether...
Posted by
Rahul Mehta
Is your business ready for Textiles 4.0? Before you can say, 'Yes', 'No', 'May be' or 'I don't...
Posted by
Aseem Prakash