Retail Articles

Millennial consumers and the need for a new supply chain paradigm
Millennial consumers and the need for a new supply chain paradigm

News reports may lead you to think retail's doomsday is here. And yet, Amazon, Under Armour and numerous other niche retailers seem to be doing quite well. Ram Venkatesh looks at the conundrum....

The shape of things
The shape of things

A new robotic mannequin may change the way both tailors and designers have worked on fittings for centuries, writes Allan CK Chan. Fitting plays a crucial role in the fashion design process....

Mystery shopping: A mystery revealed
Mystery shopping: A mystery revealed

The concept of mystery shopping in the retail sector was initially used by luxury brands and that too just in developed countries. Times, however, have changed. Today, mystery shopping is a big...

Beyond buyer QCs: Delivering quality
Beyond buyer QCs: Delivering quality

Today, when brands look at product quality, they no longer view it from the perspective of what they are paying for the product. Instead, they look at it from the perspective of the end-customers'...

Festive Shopping: More profitable than last Diwali
Festive Shopping: More profitable than last Diwali

While the West witnesses breakthrough sales in November-December, the festive season in India starts in October and lasts all the way up to March-April. Manisha Almadi Midha presents a first-hand...

'Everything should be accessible to everyone'
'Everything should be accessible to everyone'

Digital India can connect rural areas with high-speed Internet networks, allowing e-commerce to reach parts of India, which are currently served only by unorganised retail. Apart from reaching out to ...

Surf's down
Surf's down

The Australian surfwear industry is in crisis - and has been for a few years. So, what's behind the demise of Billabong, Rip Curl and the likes? And is there a new swell on the horizon, asks Carolin...

The Hidden Cost of NO and the Long View of YES
The Hidden Cost of NO and the Long View of YES

Saying "no" to your customer is your right and responsibility. But, every time you say no, there is a hidden cost and that hidden cost is either diminished loyalty or outright abandonment, warns Bob...

Dynamic market shift keeps US apparel retail on its toes
Dynamic market shift keeps US apparel retail on its toes

The famous American dream has taken the world in its grip.Billions, on the lookout for good opportunities, are working hard towards settling down in the country. The prosperity of the United States...

Retail going truly global
Retail going truly global

Globalisation, technology and demographic change have impacted the business of retail vibrantly. Retailers are trying to expand their brand market share beyond their domestic region. Through...

expert speak VIEW ALL

The focus in research and development (R&D) is now more and more set on new sustainable products...
Posted by
Fanny Vermandel | Jun 24,2016
It was in 1987 that Asif Merchant got into the business of wholesaling of footwear. He bought from...
Posted by
Asif Merchant | Sep 02,2015
It was not very long ago that people who shopped online in India were considered 'ahead of time'....
Posted by
Arun Sirdeshmukh | Jan 21,2016
Luxury is a lifestyle, and fashion is just a minuscule part of it. Businesswise-the most visible or ...
Posted by
Abhay Gupta | Dec 23,2016
A few years later, the same process is now taking place in textile printing, and this has never...
Posted by
Gabi Seligsohn | Feb 04,2016
Imagine a cricketer, once an exciting player but now aged 45, having put on oodles of weight, too...
Posted by
Rahul Mehta | Sep 11,2015
Is your business ready for Textiles 4.0? Before you can say, 'Yes', 'No', 'May be' or 'I don't...
Posted by
Aseem Prakash | Apr 25,2016
Indians are too enamoured of Hollywood. We can’t help it. We have been conditioned this way. The...
Posted by
Anurag Batra | Sep 02,2015
Effective quality management starts with a quality policy. Effectiveness is the extent to which...
Posted by
Pradip Mehta | Jan 23,2016
Why do I ask if India can afford to miss the bus again? Because whether we like it or not, whether...
Posted by
Rahul Mehta | Aug 12,2017