A new robotic mannequin may change the way both tailors and designers have worked on fittings for centuries, writes Allan CK Chan. Fitting plays a crucial role in the fashion design process....

The concept of mystery shopping in the retail sector was initially used by luxury brands and that too just in developed countries. Times, however, have changed. Today, mystery shopping is a big...

Today, when brands look at product quality, they no longer view it from the perspective of what they are paying for the product. Instead, they look at it from the perspective of the end-customers'...

While the West witnesses breakthrough sales in November-December, the festive season in India starts in October and lasts all the way up to March-April. Manisha Almadi Midha presents a first-hand...

Digital India can connect rural areas with high-speed Internet networks, allowing e-commerce to reach parts of India, which are currently served only by unorganised retail. Apart from reaching out to ...

The Australian surfwear industry is in crisis - and has been for a few years. So, what's behind the demise of Billabong, Rip Curl and the likes? And is there a new swell on the horizon, asks Carolin...

Saying "no" to your customer is your right and responsibility. But, every time you say no, there is a hidden cost and that hidden cost is either diminished loyalty or outright abandonment, warns Bob...

The famous American dream has taken the world in its grip.Billions, on the lookout for good opportunities, are working hard towards settling down in the country. The prosperity of the United States...

Globalisation, technology and demographic change have impacted the business of retail vibrantly. Retailers are trying to expand their brand market share beyond their domestic region. Through...

If you have an idea, you can become an entrepreneur without investing any capital. Freecultr Express, a new digital platform, aims to create more than three lakh entrepreneurs by 2016, enabling...