The pandemic has accelerated the growth of online retail platforms and resulted in people making more online purchases sitting in the comforts of their home rather than venturing outside. This has...

Since a long time, technology has been transforming consumer behaviour and reshaping the relationship between humans and organisations. However, the Covid-19 pandemic has been an unexpected catalyst...

When I was 16 years old, I didn’t know what to study at university. I spent some time soul-searching about what subject I liked at school and why. I liked Economics but specially the social aspect of ...

Understanding Retail by the husband-wife duo Dr NVR Nathan and Suma MA is a Trainer’s Handbook for customer service associates says the Foreword by Nagesh Satyanarayana, founder TRRAIN and chairman...

Lynda Petherick is the head of Retail UKI at Accenture. With over 20 years of experience in banking and consulting, Lynda has recently started innovation initiatives in the fashion and luxury...

The death of physical shops was inevitable, and not a result of the short-term COVID-19 pandemic, which has only hastened the end. Much has been written on this subject recently, especially in...

The year 2020 is probably the worst ever for many: COVID-19, social movements, terrorism, populism, hurricanes and wildfires. You may have lost a close friend or a family member, or lost your job or...

A brand’s perspective on sourcing and supply chain strategy in facing covid-19 challenges. The late 19th century saw the birth of brands and retailers such as Harrods (1849), Levi´s (1853), Macy´s...

Indian fashion retailers are leveraging technology and redefining strategy to cope with the new normal. Ever since covid-19 has become a reality, most economic sectors around the globe have...

The fashion industry today is dominated by marquee designers, populated by upcoming talents and influenced by fashion metropolises. All leading companies, designers and fashion houses in cities...