What are the things that come to mind when you think of festivals? Fun, colors, gaiety, cheer, excitement, happiness and……… SHOPPING!!! The festive season is the time for promotional offers. Come...

Organised retailing with modern technology can guide the economy along, cut costs, curb avoidable losses, increase production and employment as well as make available products to consumers at...

Visual Merchandising is the art of displaying merchandise in a manner that is appealing to the eyes of the customer. It sets the context of the merchandise in an aesthetically pleasing fashion,...

Customer perception is an important component of our relationship with our customers. Given that 90% plus of our orders at some point involve the phone, how we handle the telephone is essential to...

Customer Relationship Management Software also known as CRM is software that allows a company to manage their relationships with their customers by capturing, analysing, and storage of customer,...

Your sales staff is the lifeblood of your business. They can, in fact, make or break a sale. The good news is that you can utilize your POS software to motivate your staff to sell more and perform...

Retailing is the latest buzzword among the business. This newest "fad" is getting high visibility media coverage. Dynamic young people as well as blue-chip companies are suddenly taking pride in...

There is NO doubt about it! Customer service is the most important thing for the specialty retailer to think about - because it can realistically increase your sales by 50% or more. Great customer...

As companies move toward the use of software as a service, they must carefully evaluate the impact of this on the overall enterprise business intelligence system. Software as a service, or SaaS, is...

Great store presentation and product merchandising is like a good book. It’s got an alluring cover to entice, an interesting first chapter to tell the reader they’ve made the right choice, and a...