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11 Customer Service Lessons on One Phone

11 Customer Service Lessons from One Phone Call The other day, I called one of our very good clients who has a brick and mortar store, excellent mail order business, superb telemarketing...

T-Shirt Design and Innovative Thinking

We wear T-shirts for comfort and delight. They are made from soft fabrics, mostly cotton and they represent items of clothing present in everybody"s gardrobe, no matter the age or gender. The...

The Power of Planning

I am surprised how few sales professionals, independent consultants, and small business owners take the time to plan the strategy for their business.

Brand Management: Customer vs. Employee

When it’s all said and done, all you’re truly left with at the end of the day is your company’s brand and what your brand stands for in the minds of both your customers and employees. But do you...

Choosing an E-Commerce Solution - Doing it Yourself

Are you considering selling your product, or any product on line? There are many ways you can get an e-commerce store off the ground.

Why Are Celebrities Dressing Like Soldiers

Celebrities are trend setters. They always have been because "regular" individuals see them in prominent television, movies, and media and want to emulate the styles of the rich and famous.

Buying Clothing Wholesale - Clothing Suppliers

If you want to make a profit by buying and selling wholesale clothing, there are a few important things that you will need to know. You can’t just take a leap into the business unaware of what you...

A Short Wool Rug History

A wool rug is often the ideal area rug for one"s home due to its multiple qualities, both physical and aesthetical. Apart from the warm and cozy touch, which it can bring to one"s home, wool rugs are ...

Cut From the Same Cloth - A Brief History of The T-shirt

T-shirts are a proven way to make a provocative statement - but which are the most iconic - and what do they say about the humble wearer?

Communicate to Succeed

During a recent visit to a local electronics retailer the sales person I usually dealt with was engaged with another customer so someone else helped me and answered my questions.

Effective quality management starts with a quality policy. Effectiveness is the extent to which...
Posted by
Pradip Mehta
Why do I ask if India can afford to miss the bus again? Because whether we like it or not, whether...
Posted by
Rahul Mehta
A recent PricewaterhouseCoopers (PwC) survey concluded that a majority of US companies are having...
Posted by
Bill D’Arienzo
A few years later, the same process is now taking place in textile printing, and this has never...
Posted by
Gabi Seligsohn
Indians are too enamoured of Hollywood. We can’t help it. We have been conditioned this way. The...
Posted by
Anurag Batra
It was not very long ago that people who shopped online in India were considered 'ahead of time'....
Posted by
Arun Sirdeshmukh
The focus in research and development (R&D) is now more and more set on new sustainable products...
Posted by
Fanny Vermandel
Luxury is a lifestyle, and fashion is just a minuscule part of it. Businesswise-the most visible or ...
Posted by
Abhay Gupta
Imagine a cricketer, once an exciting player but now aged 45, having put on oodles of weight, too...
Posted by
Rahul Mehta
Is your business ready for Textiles 4.0? Before you can say, 'Yes', 'No', 'May be' or 'I don't...
Posted by
Aseem Prakash